Frequently Asked Questions
Find answers to common questions about our services
What services do you offer?
We offer professional exterior cleaning services including Pressure Washing, Gutter Cleaning, and Window Cleaning. More services will be added soon!
Which areas do you cover?
We provide services across Dublin and surrounding areas. If you're unsure whether we cover your area, contact us at info@gosimple.ie.
How do I book a service?
You can book easily online at www.gosimple.ie. Choose your service, select a date, and confirm your booking.
How does payment work?
Payment is made securely online at the time of booking. Subscription services are billed automatically based on your selected frequency.
Do you offer discounts?
Yes! We offer 15% OFF one-time orders over €300 and 25% OFF subscription orders over €150. Discounts apply automatically at checkout.
Can I cancel or reschedule my booking?
You can cancel or reschedule up to 24 hours before your service for free. Cancellations made less than 24 hours in advance may incur a €50 fee.
Do I need to be home during the service?
No, as long as we have clear access to the property. If we need water or electricity, we will let you know in advance.
Is GoSimple.ie insured?
Yes, we are fully insured for all services we provide.
How often should I book these services?
It depends on your needs. Most customers book Window Cleaning every quarter or six months, Gutter Cleaning once or twice a year, and Pressure Washing annually.
What happens if there's bad weather?
If weather conditions make it unsafe to carry out the service, we'll contact you to reschedule at no extra cost.
Is my personal information safe?
Yes. We take your privacy seriously. You can read our full Privacy Policy here.
Who can I contact if I have questions?
You can email us anytime at info@gosimple.ie and our team will be happy to help.